VP, GM Global Shipping and Authentication
eBay Inc
Supply Chain & Operations Executive with a track record of scaling complex, high-volume global retail and e-commerce businesses. Andres has led large, multi-site organizations through rapid growth, ambiguous, transformation, and end-to-end operational reinvention, consistently improving service, cost, and speed at scale.
His long term Global Supply Chain and Operations experience spans eBay, Walmart, Amazon, and Peloton Interactive, where he held full accountability for supply chain performance across multi-billion-dollar networks. He partnered closely with executive leadership and boards to translate strategy into disciplined execution, aligning operations with financial outcomes and enterprise value creation.
Deep understanding of how supply chain drives P&L performance, cash flow, and customer experience. Known for bringing structure to complexity, I build resilient operating models, elevate execution rigor, and develop high-performing leaders in fast-paced, high-expectation environments.
His leadership approach combines relentless customer-back mindset, data-driven, bias for action, decision-making with a strong people-first culture, developing strong partner relationships, and common sense.
Originally from Costa Rica. Andres has spent his last 17 years living abroad in USA, and most recently, in Canada with his family.
Tuesday Jan 12
12:15pm - 12:45pm
AI Stage by Klaviyo, Expo, Level 1
AI can predict demand, personalize experiences, and increasingly make decisions on a retailer’s behalf. But intelligence alone does not create a better customer experience. The real advantage comes when those insights translate into action across the retail ecosystem, from merchants and marketplace to fulfillment and delivery. As customer expectations continue to rise, AI is connecting commerce decisions with operational execution in entirely new ways. From global trade and inventory visibility to same-day orchestration and post-purchase experiences, join the conversation to examine how retailers are turning operational agility into a competitive advantage. When AI can anticipate what a customer wants, the next differentiator may be delivering on that expectation before the customer ever has to ask, “Where is my order?”
