Join NRF Chairman, Bob Eddy, Chairman and CEO of BJ’s Wholesale Club, for NRF 2027’s official opening to hear the state of the retail industry, NRF’s priorities and what the three days of Big Show will offer. After his welcome address, Bob will sit for a fireside conversation with Worldwide Amazon Stores CEO, Doug Herrington. The two leaders will discuss how Amazon is innovating for customers, including the impact of AI and the Alexa shopping agent, what the holidays revealed about changing consumer behavior, and Doug’s perspective on the forces that will shape the future of retail.